Due to hygiene and safety reasons, beauty, lash, and brow products cannot be returned once opened or used.

If an item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and order details.

Unused and unopened items may be eligible for return within 14 days of delivery, subject to approval.

Refunds will be processed after returned items are received and inspected.

Customers are responsible for return shipping costs unless the item is faulty or sent incorrectly.